The AI assistant comes to the sidebar.
"AI" now sits in the main sidebar rows with its own distinctive icon, and the chat page stays centered on screen until your first message.
Release notes
Version 2.11.2 brings AI to the sidebar, turns filing a ticket into a single simple message, and makes several frequently used areas smoother.
"AI" now sits in the main sidebar rows with its own distinctive icon, and the chat page stays centered on screen until your first message.
The title, category, and priority are extracted from your message, and ticket text supports bold, italic, link, and list formatting.
Active members appear at the bottom of the sidebar and in the mobile panel; this is off by default and can be turned on in your user settings.
The subscription page shows your workspace's monthly SMS usage and the date the SMS quota renews.
The pricing page and plan picker read from one shared list; new features carry a "New" badge, and every row links to its help article.
Breakdown widgets are limited to the number you set, and the rest are grouped into an "Other" row.
A fixed table with a description for every option replaces the old layout, and horizontal scrolling is gone.
The profile picture size limit is shown before upload, and images are compressed automatically; personal inboxes were removed from the project list; creating a team moved into a dialog, and deleting one asks for confirmation; and accounts with broken two-factor authentication are guided through setting it up again.