IT requests and portfolio reporting, on live data

Data builds the Tuesday report, not phone check-ins.

Taskie gives IT and the PMO (project management office) a shared framework: requests come in through forms, projects have a live status and management reports come from the same data.
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An IT project portfolio dashboard in Taskie
An IT project portfolio dashboard in Taskie

Metrics

Three things that should be clear from day one

  1. 01 Metric

    One queue for every request

    Whichever team an IT request comes from, it enters the same queue through a form, with a clear urgency and description.

  2. 02 Metric

    A transparent portfolio

    The PMO sees the status, risk and due date of every project on one dashboard, without email back-and-forth.

  3. 03 Metric

    Decisions are on record

    Requirements, decisions and meeting minutes are linked to their project and task, and can be found later.

The problem

In IT & PMO today, where does work get stuck?

Every Tuesday, every project is green — because people fill in the report, not the data.
  • IT requests arrive by phone, email and messenger, and whoever shouts loudest sets the priority.
  • Decision and risk documentation gathers dust somewhere far from the actual work.

Workflow

From the first request to the report, built for IT & PMO

  1. 01 Step

    Log the request

    Teams submit IT or new project requests through a form with the required fields.

  2. 02 Step

    Assess and prioritize

    The IT manager or committee sets the importance, risk and owner of each item.

  3. 03 Step

    Controlled delivery

    Tasks move forward in the project with dependencies and documentation, and any drift from the plan shows up early.

  4. 04 Step

    Management reporting

    The dashboard keeps status, bottlenecks and overdue tasks ready for the leadership meeting.

Taskie's promise

A report that writes itself from the work

Requests, projects, risks and docs are connected in Taskie; as teams move real work forward, the PMO report is ready on the spot.
  • Request forms for IT, changes and new projects — consistent intake, ready to prioritize.
  • A portfolio view with each project’s status, risk, due date and owner.
  • Requirement and decision docs, linked to that project’s tasks.

Inside the product

Two scenes from a workspace for IT & PMO

An IT project portfolio dashboard in Taskie

Project portfolio dashboard

Project status, open risks and overdue tasks in one management view.

An IT request form in Taskie

IT request form

Request type, urgency, team and attachments: requests arrive complete and the queue stays organized.

Use cases

What this solution does in practice

  • The IT request queue

    Every request has a clear path from submission to close, and the requester can see its status.

  • The monthly portfolio report

    The PMO pulls the report from the dashboard, not from chasing each project manager one by one.

  • Documenting infrastructure changes

    Every change is recorded with its decision, implementer and outcome; six months later, the reason is still clear.

FAQ

Questions that usually come up before you start

Does Taskie work for enterprise portfolio management?

If you run your portfolio with tasks, statuses, docs and dashboards, yes — you get a shared framework and live reporting. It isn’t a replacement for specialized financial and heavyweight project control tools.

Can the IT request queue be kept separate from projects?

Yes. Create a standalone project for the request queue that fills from a form and has its own statuses. Development projects stay separate, and reports for both are available.

We report with email and Excel today. How much work is the switch?

Less than you think: build the request form, bring in active projects with their current status and pull this week’s report from the dashboard. Old history doesn’t need to move.

How many subscriptions does the whole organization need?

One workspace is enough for every team; you invite members and control each team’s access with roles and projects. You can start for free, and plan details are on the pricing page.

Starting today, move your team's work forward in one workspace

Set up your team's workspace in minutes, and pick a bigger plan whenever your team grows.
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